Parts & Service

Kockums Bulk Systems and Premier Tech Chronos are committed to providing customers with the most valuable services in the industry. Our portfolio of products and services is extremely wide and adapted to our customers’ most specific needs. Our main goal is to ensure that customers have all the support they need, and we strive to help them reach the highest Overall Equipment Effectiveness (OEE).

Our customers have access to 24/7 technical assistance.

Sales: (03) 9457 8200
Parts & Technical Support: (03) 9457 8222

Spare Parts

Kockums Bulk Systems and Premier Tech Chronos are committed to providing customers with the most valuable services in the industry. Our portfolio of products and services is extremely wide and adapted to our customers’ most specific needs. Our main goal is to ensure that customers have all the support they need, and we strive to help them reach the highest Overall Equipment Effectiveness (OEE).

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Technical Support

Technical support 24/7, 365 days a year, for life. Contact our team of dedicated experts for remote troubleshooting that will get your equipment up and running fast.

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Field Services

190 Field Services Technicians worldwide. Available to travel to our costumers, the field service team offers services customized to clients' specific needs, such as installation and commissioning, production line audit, optimization, etc.

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Preventative Maintenance

Schedule your preferred technician far in advance. Periodic maintenance performed by qualified personnel will ensure long equipment life, safe operation and optimal performance. Several service agreements available.

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Training

Help your operators achieve optimal machine efficiencies. Training programs cover areas such as operations, adjustments, maintenance, safety, hardware, control system, best practices, troubleshooting, etc.

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Retrofits & Upgrades

Turn older machine into state-of-the-art equipment. Benefit from the continuous improvement on our equipment, our dedicated team works in partnership with you to optimize your existing packaging machines.

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WECARE Guarantee

We believe that the client is the reason we exist and that we must ensure our commitment to the success of his business.

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