COVID-19 Stage 4 Restrictions

Following announcements from the Victorian Premier last week, we take this opportunity to reassure our customers and business partners that KBS will remain fully operational and ready to support the essential industries permitted to remain open under the new stage 4 lockdown rules.

For many customers, especially those in Victoria, this is a highly disruptive and uncertain time and Sales & Support teams are ready and willing to help wherever you need them and as much as the rules will allow. We will do our best to stand by you as we have always done.

Our parts team is unaffected at this stage and while they are all working from home, there are currently no constraints on getting parts. All orders are processed and despatched as normal.  Our contingency plans and supply chain are monitored daily to avoid business disruptions however, border closures and constraints on transport may impact normal delivery times. We will always work on solutions if your request is urgent.  Please e-mail your requests to parts@kockumsbulk.com.au

Our technical support team is available to assist with any issues you may be dealing with.  Call us your on 03 9547 8222 during working hours Monday to Friday between 8 am - 5 pm or email your enquiries to support@kockumsbulk.com.au
 
We thank you for your ongoing support and cooperation during this challenging time.

Together we will get through this.

 

Francois Steyn
Managing Director
0400 008 373
 
Vikki Tuelstrup
Customer Support Coordinator
0408 376 476

No matter what service you need, we have a local representative in Australia ready to support you.
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